Resources
Resources for Job Seekers & Employers
Beware of Job Offer Scams and Employment Fraud!
Job seekers, if you’ve worked with Hiregy in the past, you know we strive to be Florida’s go-to resource for connecting top employers with exceptional talent. We have our fingers on the pulse of hiring across the state, which is why we’re delving into a topic that’s been causing concern for people looking for new positions: an alarming increase in employment scams and job fraud.
How to Get a Job as a Remote Customer Service Agent in Florida
In recent years, remote customer service jobs in Florida have become increasingly popular among companies and employees. With advances in technology, many work-from-home jobs in Florida that once required in-person attendance can now be done from the comfort of the worker’s residence.
How to Choose an Employment Agency in Florida
Finding the right job can be daunting. Fortunately, Florida staffing agencies can help job seekers navigate the process and come out ahead. Florida employment agencies connect job seekers with potential employers and offer a range of services to help them secure their dream job. If you’re considering using job placement agencies in Florida, here’s what you need to know about how to choose the right one.
Salary Snapshot
October 2024Salary Snapshot Staying competitive in the job market requires staying on top of salary trends—and we’ve got you covered. As the end of the year approaches, companies are preparing for the busy holiday season, and hiring ramp-ups are already underway....
Customer expectations in 2024: Making human connections with help from AI
In today’s fast-paced world, staying ahead in business means understanding and adapting to customer expectations. As we navigate through 2024, it’s clear that customers are looking for more than just products or services; they seek meaningful human connections, even in digital spaces.
Top Trends Shaping the Call Center Industry in 2024
Call centers are not just about answering phones anymore. They are about creating a smooth ride for customers no matter how they reach you. This means talking to them through their preferred channels, including phone, email, chat, or social media, and making each experience special.
Creative Ideas for Call Center Team Building
Building a cohesive, motivated, and high-performing team in a call center workplace requires creativity, commitment, and a dash of fun. At Hiregy, we believe in the power of team building to transform the work environment, boost morale, and enhance productivity.
AI-Powered Customer Service Management in 2024: Challenges and Opportunities
As we head into 2024, the landscape of customer service is facing transformation. Businesses are embracing customer service AI to not only enhance the efficiency of their customer service teams, but also to provide a more personalized experience to clients.
Salary Snapshot – February 2024
Florida Salaries: February 2024 Customer Service Position Salary Hourly Business type Call Center Manager $72,800 $35.00 Healthcare Claims Denials $36,400 $17.50 Healthcare Desktop Support $52,000 $25.00 Insurance Inbound Customer Service Rep. $39,520 $19.00 Insurance...
Essential Traits When Looking for Top Accounting and Bookkeeping Professionals
There’s no denying the importance of skilled accounting pros and bookkeepers in the business world. These professionals are the backbone of financial management, ensuring accuracy, compliance, and insightful financial reporting.
Mastering Salary Negotiations in Florida: A Job Seeker’s Guide to Earn What You Deserve
Finding a job in Florida usually includes one task that many job seekers struggle with: salary negotiation. Understanding the ins and outs of negotiating a salary offer is a skill and necessity when it comes to securing a financial offer that reflects your true value and expertise.
Employee Retention Strategies: Building a Happier Workplace for 2024
As we start 2024, employee retention has never been more important. In a competitive job market, keeping your best employees happy can be the secret to ongoing growth and success.