Your Call Center’s Success Starts With the Right Team
From frontline representatives to visionary leaders, Hiregy connects you with skilled talent who help your call center thrive.
staffing for all levels
of your call center
Every successful call center depends on a team of skilled, reliable professionals working at every level. Hiregy specializes in finding the perfect talent to meet your needs, from customer service representatives to high-level executives.
Customer Service Representatives
Frontline professionals who provide exceptional customer experiences, solve problems quickly, and represent your brand with professionalism and care. Whether you need inbound agents, outbound sales representatives, or tech support specialists, we’ve got you covered.
Team Leaders and Supervisors
Experienced leaders who motivate teams, improve performance, and ensure daily operations run smoothly. We staff roles such as Quality Managers, Workforce Managers, and Supervisors tailored to your call center’s unique needs.
Call Center Managers
Strategic managers who oversee daily operations, optimize performance, and bridge the gap between staff and leadership. With Hiregy, you’ll find candidates who understand the complexities of managing call center workflows.
Call Center Directors and VPs
Visionary leaders who set goals, drive growth, and create a culture of success. We connect you with executives who have the expertise and vision to take your call center to the next level.
Customer Service Representatives
Frontline professionals who provide exceptional customer experiences, solve problems quickly, and represent your brand with professionalism and care. Whether you need inbound agents, outbound sales representatives, or tech support specialists, we’ve got you covered.
Team Leaders and Supervisors
Experienced leaders who motivate teams, improve performance, and ensure daily operations run smoothly. We staff roles such as Quality Managers, Workforce Managers, and Supervisors tailored to your call center’s unique needs.
Call Center Managers
Strategic managers who oversee daily operations, optimize performance, and bridge the gap between staff and leadership. With Hiregy, you’ll find candidates who understand the complexities of managing call center workflows.
Call Center Directors and VPs
Visionary leaders who set goals, drive growth, and create a culture of success. We connect you with executives who have the expertise and vision to take your call center to the next level.
finding the right
talent is easy
Effortlessly find the talent you need with Hiregy’s proven,
step-by-step process for identifying and onboarding top candidates.
Reach Out
Submit a staffing request and tell us what you’re looking for.
Connect
Your hiring partner reaches out to discuss your unique needs.
Review Candidates
We search, screen, and share a curated list of the most qualified candidates.
Interview & Offer
We’ll schedule interviews and help you extend an offer.
Hire & Onboard
Hire your perfect candidate and let us handle the onboarding process.
flexible call center
staffing options
Direct Hire
Find full-time professionals who align with your company culture and goals. We handle everything from sourcing to pre-screening, so you only meet the best candidates.
Contract and Project Staffing
Handle seasonal spikes and special projects with skilled, temporary team members who help maintain quality and consistency.
Contract-to-hire Recruitment
Test the waters with contract-to-hire options, giving you the flexibility to ensure a perfect fit before committing to a full-time hire.
your call center’s
success is our priority
With over 20 years of experience and 14,000+ placements, Hiregy has earned its reputation as the call center staffing experts. Our tailored solutions ensure you’ll find the right talent for every role, helping your call center exceed goals and deliver exceptional results.
FAQs
got questions? we’ve got answers
We understand that finding the right staffing partner can raise many questions. At Hiregy, we are committed to making the hiring process as smooth and transparent as possible. Below, you’ll find answers to the most common questions our clients ask.
Let us know if you need further clarification, and we’ll be happy to assist you. If you don’t see your question below, feel free to reach out directly, and we’ll get back to you quickly.
What industries do you serve?
While based in Florida, Hiregy staffs call centers across various industries nationwide including healthcare, pharmaceuticals, insurance, healthcare revenue cycle management, consumer services, logistics, utilities, airlines, travel, hospitality, automotive, media/advertising, credit cards, retail, government, nonprofit, professional services, and financial/banking.
What if I sign-up, do I have to hire someone from Hiregy?
No. Hiregy works on a 100% contingency basis meaning you only pay us a fee when you hire one of our candidates.
You are never locked into working with us. We recommend joining the Hiregy Client List so we’re ready to go. There are no fees to join and we’re always on standby to help when you need us.
How quick can you get us candidates?
Once you are signed up and we’ve completed a discovery meeting to deep dive into your specific needs, in most cases, you’ll have candidates to consider within a few days. Sometimes it can be as quick as a few hours.
If there are more challenging screening requirements, it can take longer. Once we meet, our team will give you a more specific timeline so you’ll know what to expect.
Do you offer contract, contract-to-hire and direct hire solutions?
You can audition new talent on our payroll (contract-to-hire) or hire candidates directly onto yours (direct hire). For short-term projects, you can keep your FTE count low and hire talent as short-term contractors on our payroll.
We even offer an option where you can put your recruits on our payroll temporarily (short-term payrolling).
Can you give me insight into the job market and pay rates of my positions?
Hiregy is happy to provide two decades of insight on what the market requires to match what you are looking for based on the complexity of the role, the types of calls they will be handling, the experience you require, the hours they will work and other factors that help us provide that insight for you.
There is also no charge for this information as we are happy to help you.
What if my hiring needs change, do I owe Hiregy anything?
Our clients hiring needs are constantly changing and that is why our staffing solutions are so helpful for them. We adjust searches all the time for our clients and you never own Hiregy anything unless you hire our candidates.