Find Reliable Call Center Talent Fast
Your Call Center Staffing Experts
Facing These Call Center Staffing Challenges?
- Overwhelmed by Multiple Urgent Hiring Needs?
- Facing Unpredictable Staffing Levels?
- Encountering a Shortage of Qualified Candidates?
- Seeking to Trial Candidates Before Commitment?
We’re Here To Make It Easy For You
We Listen to Your Needs
Every call center has its own culture and requirements. Whether you need a large class or just a few key players, we’re here to listen and respond.
By truly understanding what quality means to you, we tailor our services to deliver exactly what your business needs—every time.
Quality Candidates Quickly
Our team of experienced recruiters are experts in finding and screening top call center talent utilizing our exclusive Hiring for Success process.
We don’t just find them; we continually monitor their performance to ensure they uphold the standards you expect. Fast, reliable, and always up to your standards—that’s our commitment to you.
We Make It Easy
We handle the details, freeing you up to focus on what you do best – making your customers happy. Our engaged team can schedule your interviews, send out meeting links, manage onboarding/screening processes, and more while conducting weekly quality checks to ensure satisfaction
With us, you gain peace of mind and the freedom to concentrate on your core operations, knowing everything else is expertly taken care of.
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Your Call Center Staffing Made Easy in Three Steps!
At Hiregy, we understand the pressures of call center management. With over 20 years of experience, our team of tenured recruiters specializes in connecting you with skilled professionals who align perfectly with your needs.
Whether working alongside your internal recruiting team or directly with call center managers, we adapt our approach to fit your unique circumstances. We’re not just recruiters; we’re your all-in, fully engaged staffing partners, committed to ensuring you never have to face the hiring challenge alone.
Connect With Us
Start by telling us what roles you need to fill. No pressure, just a conversation to explore how our team of tenured recruiters will tailor our services to meet your specific staffing needs.
Review Candidates
Quickly, you’ll receive handpicked candidates who have been interviewed and screened to match your criteria. You meet the candidates you are interested in and we’ll adapt our search for additional candidates based on your feedback.
We bring you the best of the best.
Hire with Confidence
Select the best candidate for your team, then sit back and let us manage the process and details.
Twenty Years of Exceptional Staffing
Over two decades, we’ve continuously refined our unique capabilities, adapting and perfecting our approach to meet the ever-evolving needs of companies like yours.
Our commitment to quality has deepened over the years, demonstrated by our robust support systems and continuous candidate monitoring.
Our specialized quality score systems and proactive post-placement support team ensures that every candidate consistently exceeds your expectations, enhancing your operational success and reducing turnover.
We take charge of every detail from job intake to background checks. Our client-centric, high touch approach not only streamlines the recruitment process but also ensures that every aspect is handled with the utmost precision, freeing you to focus on your core business.
With Hiregy making it easy for you, you’re free to celebrate and focus on growing your business
Hundreds of Client Success Stories – Here are a Few
“I’ve had the opportunity to work with Hiregy many times in the past 3 years while seeking potential talent. The Hiregy family is composed of a team of professionals who never disappoint with their employee referrals as we always received highly qualified individuals. Thank you Hiregy for always being diligent and supportive every time I sought out staffing. Kudos to you!“
Giancarlo – ClearGage, LLC
“Love working with/partnering with Hiregy for all staffing needs. Wether it be a temporary placement or permanent placement, they have always delivered and delivered with amazing candidates. They take the time to really understand the roles needed to be filled making the whole process from beginning to end enjoyable. Thank you Hiregy!“
Mirna – Quality Carriers, Inc.
“I’m completely impressed with the quality-of-service Hiregy offers its business partners/customers. They offer top-notch service by listening and then focusing their efforts to bring businesses exactly what they need. They go above and beyond!“
Kimberly – Florida ENT
Looking for a Job in a Call Center?
At Hiregy, we’re not just dedicated to helping companies find top talent; we’re also committed to helping individuals like you find great opportunities in call centers. Whether you’re seeking to start a career in customer service or looking to advance to the next level, we connect you with leading employers who value your skills and potential.
Ready to Explore How We Can Help Your Call Center?
Connect with us to schedule a conversation. Let us show you firsthand how our experienced team can streamline your staffing process and enhance your operations. No pressure, just opportunities.
Frequently Asked Questions
What industries do you serve?
While based in Florida, Hiregy staffs call centers across various industries nationwide including healthcare, pharmaceuticals, insurance, healthcare revenue cycle management, consumer services, logistics, utilities, airlines, travel, hospitality, automotive, media/advertising, credit cards, retail, government, nonprofit, professional services, and financial/banking.
What types of call center positions do you staff?
We staff all levels of call center operations including:
• Client Experience Representatives
• Customer Care Representatives
• Member Services Representatives
• New Business Representatives
• Vendor Relations Support
• Service Advisors
• Dispatch/Service Coordinator
• Logistics Coordinator
• Project Coordinator
• Property Preservation Coordinators
• Research Service Representatives
• Healthcare Support Representatives
• Pharmacy Support Representatives
• Patient Care Coordinator/Scheduler
• Health Insurance Enrollment Representatives
• Insurance Representatives
• Insurance Verification Specialist
• Insurance Claims Processors
• FNOL Representative
• Scheduling Representative
• Outreach Consultants
• Inside Sales and Order Entry Representatives
• Technical Support – Level 1
• Helpdesk Representative
• Instructional Design
• Workforce Management and Schedulers
• Quality Control Managers and Specialists
• Call Center Team Lead
• Call Center Supervisor
• Call Center Manager
• Call Center Director
In addition, Hiregy recruits for Human Resources, Marketing, Accounting & Administrative roles.
What if I sign-up, do I have to hire someone from Hiregy?
No. Hiregy works on a 100% contingency basis meaning you only pay us a fee when you hire one of our candidates.
You are never locked into working with us. We recommend joining the Hiregy Client List so we’re ready to go. There are no fees to join and we’re always on standby to help when you need us.
How quick can you get us candidates?
Once you are signed up and we’ve completed a discovery meeting to deep dive into your specific needs, in most cases, you’ll have candidates to consider within a few days. Sometimes it can be as quick as a few hours. If there are more challenging screening requirements, it can take longer. Once we meet, our team will give you a more specific timeline so you’ll know what to expect.
Do you offer contract, contract-to-hire and direct hire solutions?
Our goal is to make this easy for you so we offer several different ways to onboard your new call center hires.
You can audition new talent on our payroll (contract-to-hire) or hire candidates directly onto yours (direct hire). For short-term projects, you can keep your FTE count low and hire talent as short-term contractors on our payroll.
We even offer an option where you can put your recruits on our payroll temporarily (short-term payrolling).
Can you give me insight into the job market and pay rates of my positions?
Hiregy is happy to provide two decades of insight on what the market requires to match what you are looking for based on the complexity of the role, the types of calls they will be handling, the experience you require, the hours they will work and other factors that help us provide that insight for you. There is also no charge for this information as we are happy to help you.
What if my hiring needs change, do I owe Hiregy anything?
Our clients hiring needs are constantly changing and that is why our staffing solutions are so helpful for them. We adjust searches all the time for our clients and you never own Hiregy anything unless you hire our candidates.