The Roles We Staff
Call center, contact center, customer support hub—no matter what you call it, Hiregy provides expert staffing solutions for every role.
From frontline customer service representatives and administrative support to HR professionals and contact center leadership, our staffing experts ensure you have the right people to drive your team’s success.
Find the Right People, Faster
Reduce Turnover, Increase Performance
Scale with Confidence
Flexible Hiring Options to Fit Your Needs
Call Center
& Contact Center Representatives
Hiregy connects you with frontline professionals who provide exceptional customer experiences.
- Call Center Representatives
- Customer Service Representatives
- Client Experience Representatives
- Customer Care Representatives
- New Business Representatives
- Insurance Representatives
- Collections Representatives
- Contact Center Representatives
Healthcare Support Representatives
Hiregy specializes in staffing healthcare-focused call center professionals who assist patients, insurance providers, and pharmacies.
- Pharmacy Support Representatives
- Patient Care Coordinator/Scheduler
- Member Services Representatives
- Health Insurance Enrollment Representatives
- Insurance Verification Specialist
- Benefits Coordinator
- Patient Outreach and Education
- Crisis and Human Services Specialists (211/988)
- Claims Representatives
- Pharmacy Technicians
- Live QA Specialist
Leadership & Call Center Management
Strategic leadership is key to your call center’s success. We find experienced managers who optimize operations and drive performance.
- Training & Instructional Design
- Workforce Management and Schedulers
- Quality Control Managers and Specialists
- Dialer Management
- Call Center Team Lead
- Call Center Supervisor
- Call Center Manager
- Call Center Director
Technical Support & Helpdesk
Equip your business with skilled technical support professionals who provide seamless assistance.
- Technical Support – Level 1
- Helpdesk Representative
Inside Sales
Drive revenue with high-performing sales teams tailored to your business.
- Order Entry Representatives
- Inbound Sales Specialists
- Account Management Representatives
- Retail Order Troubleshooting and Support
- Warranty Representatives
- Dispatch and Service Coordinators
- Sales Support Coordinators
Supporting Teams That Keep Call Centers Running
Your call center doesn’t function alone—we also staff the departments that support it.
Administrative & Clerical Support
Ensure smooth day-to-day operations with skilled administrative professionals.
• Document Specialists
• Data Entry
• Receptionist
• Administrative Assistant
Human Resources & Recruiting
A strong HR team keeps your workforce engaged and compliant.
• Human Resources Coordinator
• Payroll Coordinator
• Recruiting Coordinator
• Sourcing Specialist
• Corporate Recruiter
• Human Resources Generalist
A Smarter Approach
to Call Center Staffing
Your call center doesn’t function alone—we also staff the departments that support it.
Direct Hire
Full-time professionals who fit your company culture.
Contract & Project Staffing
Temporary talent for seasonal or short-term needs.
Contract-to-Hire
Evaluate top candidates before making a permanent hire.
Build a Stronger, More Reliable Call Center Team
Stay Ahead of Hiring Challenges
Keeping your call center fully staffed can feel like a constant battle. We take the stress out of hiring by connecting you with qualified, reliable talent—before you need them.
Eliminate the Guesswork,
Hire with Confidence
Worried about turnover or underqualified hires? Our proven screening process ensures every candidate is a strong fit, helping you build a team that delivers results.
Scale Quickly Without Sacrificing Quality
Whether you’re ramping up for peak season or filling key leadership roles, we help you move fast while maintaining high hiring standards—so you never fall behind.
Case Study: Overcoming Seasonal Staffing Challenges in Healthcare Call Centers
“Their [Hiregy] expertise in call center staffing has been instrumental in helping us manage our seasonal surges. Their ability to quickly find and integrate qualified phone associates has significantly improved our service capabilities during peak times. The quality of hires and the seamless onboarding process have been exceptional.”
Director – Healthcare Technology Company
Let’s Build Your Call Center Dream Team
Finding the right call center staff shouldn’t slow you down. Whether you need frontline customer service reps, experienced supervisors, or executive leadership, we make hiring seamless—so you can focus on what matters most.
Let’s build a team that keeps your call center running smoothly, your customers happy, and your business growing.