Because we’re in a unique position to communicate with hundreds of companies across multiple industries in Florida, we recently conducted a survey to gather insights from Florida businesses about hiring trends and expectations for 2024.

In the bustling world of business, especially in Florida, focus often zeroes in on hard skills—the measurable abilities that employees bring to the table. But when it comes to hiring administrative workers in Florida, there’s a key ingredient to success that often goes unnoticed—soft skills.

In Florida, call centers are an important part of many businesses, helping to connect customers with the help they need. Finding the right people to work in these call centers is a big task. Hiregy is here to make it easier! Our goal is to find talented, friendly job seekers who are great at helping people and solving problems.